Unused and unopened merchandise may be returned to the original location of purchase within 7 days. A receipt is required for all returns and exchanges. No returns accepted on prints, antiques, or furniture. All discounted items are final sale.
Exchanges of unopened, unused merchandise is accepted within 14 days with receipt. Items may be exchanged for store credit.
To place an order over the phone, call our West Village location at (212) 674-4400. We accept phone orders Monday - Thursday, from 12-6pm EST.
All orders are shipped via USPS. Most items are ready to ship out within 7 days of placing your order. After your order has shipped, you will receive a confirmation email with your tracking information.
Gift cards can be purchased here, through the McNally Jackson website. Physical gift cards may be redeemed at our Goods for the Study locations in the West Village and Nolita and at all McNally Jackson Books. Gift cards can either be picked up or shipped via USPS mail.